Privacy Policy for Kernvind

Last updated: December 07, 2024

Kernvind ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, your rights under applicable laws (including GDPR and CCPA), and how we ensure compliance.

1. Information We Collect

a. Data You Provide

• Account Information: Name, email address, and password when you create an account.

• Uploaded Data: Data sources you connect, such as YouTube video transcripts or Google Drive files.

• Communication: Details you provide when contacting our support team.

b. Automatically Collected Data

• Usage Data: Information about how you use the app, such as pages viewed and actions taken.

• Device Information: Details like device type, operating system, and browser type.

• Log Data: IP addresses, timestamps, and related metadata.

2. How We Use Your Information

We use your information to:

• Provide, improve, and personalize Kernvind services.

• Ensure secure access to your data and account.

• Analyze app usage to enhance functionality and performance.

• Communicate updates, promotions, or support-related messages.

We do not use your uploaded or processed data (e.g., files or transcripts) for training AI models or any purpose beyond delivering the requested service.

3. Data Storage and Security

• Data and Credentials Storage:

  • Any data you upload to the Platform and associated access credentials (e.g., API keys, authentication tokens) will be stored securely on our servers to ensure functionality and uninterrupted service.

  • We implement industry-standard encryption and other safeguards to protect your data and credentials from unauthorized access or disclosure.

• Data Sent to LLMs:

  • The data you upload or input into the Platform will be sent to third-party Language Model services (e.g., ChatGPT, Ollama) that you select.

  • This transfer is necessary to process your requests and provide the functionality of the Platform.

  • While we use secure methods to transmit this data, we are not responsible for the data-handling practices of these third-party services. Please review their privacy policies for more information.

4. Legal Basis for Data Processing (GDPR)

We process your data based on:

• Consent: When you agree to provide specific data (e.g., uploading files).

• Contract: To fulfill the services you requested.

• Legitimate Interest: For app performance monitoring and fraud prevention.

5. Your Rights Under GDPR

If you are an EU resident, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Update inaccurate information.

• Deletion: Request the erasure of your data (“right to be forgotten”).

• Portability: Request a copy of your data in a machine-readable format.

• Restriction: Limit how we process your data.

• Objection: Object to data processing based on legitimate interests.

• Withdraw Consent: Revoke consent at any time for data processing reliant on consent.

To exercise these rights, contact us at contact@kernvind.com.

6. Your Rights Under CCPA

If you are a California resident, you have the following rights:

• Access: Know what personal information we collect, use, and share.

• Deletion: Request that we delete personal data we hold about you.

• Opt-Out: Opt-out of the sale of personal data (if applicable).

• Non-Discrimination: You will not face discrimination for exercising your rights.

To submit requests, email contact@kernvind.com

7. Data Sharing and Third-Party Integrations

We may share your information in the following cases:

• With Your Consent: When integrating third-party services (e.g., ChatGPT, Ollama).

• Service Providers: For hosting, analytics, or payment processing.

• Legal Compliance: To comply with laws or respond to lawful requests.

We do not sell personal information.

8. Data Security

We implement industry-standard security measures to protect your data. While we strive for strong security, no system is 100% secure. Users should also protect their passwords and account information.

9. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law. You can request deletion of your data at any time.

10. Data Breach Notification (GDPR)

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by GDPR.

11. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted here with the updated effective date. Please review this policy regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights under GDPR or CCPA, contact us at:

Email: contact@kernvind.com